Back to all

What You Need to Know from Your Tuffy Naples Service Advisor

July 21, 2024

Naples drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledge. They don't want to make the service technician feel that they don't trust him.

If your service advisor at Tuffy Naples uses a term you don't understand, just ask him to explain. Remember, they are the auto service experts. If they came to your place of work, they probably wouldn't understand the jargon, either. When you take your vehicle in to be serviced, make sure you understand the financial issues up front. Ask about payment policies, warranties and, of course, the cost of the work being done.

It helps to understand basic services your vehicle needs. Know the difference between a quick check-up and a thorough inspection, which you are getting and which you are asking for. Understand that diagnosing a problem takes time, and time isn't free. If you have concerns about cost, negotiate your limits before service is done. Don't be afraid to ask your service advisor for auto advice on how to keep your vehicle on the road within your budget. He can help you prioritize your vehicle's needs. Some repairs are for the safety and future health of your vehicle. Others can wait. Your Tuffy Naples service advisor can help you set up a plan to get all the work done as you can afford it.

It may be tempting for Naples drivers to save money with budget parts. Your service advisor can help you to sort through the options to work within your budget. High-quality parts are always preferable for any auto repair. Your service advisor will make sure the parts used won't compromise the safety of your vehicle.

Don't leave your Naples service center without your paperwork, either. Ask about warranties for parts and labor. You may need these for claims or if there is a problem in the future. Get detailed explanations of the work done on your vehicle. These records will help you keep track of repairs, service and warranties.

Those records may also help close a deal when it comes time to sell your vehicle. After all, the biggest concern most people in Naples have when buying a used vehicle is that they are inheriting someone else's problems.

Records of repairs and service are a good picture of your vehicle's condition and performance and what problems a new owner can expect. People are always happier to purchase a vehicle they know has been well-maintained. Whenever we climb into a vehicle, we are entrusting our health and safety to it. Perhaps it's time to take our vehicles' health a little more seriously. Open up; ask and learn.

Tuffy Naples
9401 Tamiami Trail N
Naples, Florida 34108
239-596-1668
http://www.tuffynaples.com

 

More articles from Tuffy Naples

More than Pads and Rotors (Brake Caliper Replacement)

December 1, 2024

You might be familiar with brake pads and rotors, two components of your vehicle's brakes that have to be regularly serviced. Here's another important component of your brakes: the calipers. Calipers are used in disc brakes, the type of brakes now found in most recently manufactured vehicles. A... More

In That Case? (Transfer Case Exchange)

November 24, 2024

Ever wonder how all-wheel-drive or 4-wheel-drive vehicles get the power from the engine to the front and rear wheels? The magic happens in what's called a transfer case. In some all-wheel-drive vehicles, it's sometime called a power take-off unit, or PTU. Inside the transfer case is a set of gea... More

Do you have a Clue (Get the Most Out of a Service Visit)

November 17, 2024

When you head to the doctor, you probably have it in your mind what you're going to say about why you don't feel good. That way your doctor can use that information to diagnose your problem. You might want to think of that same approach when you take your vehicle in for a repair. Experts say wha... More